Customer Service

Are you looking for a fun place to work? Do you want to be a part of a team of employees making a difference in the lives of animals and people?

At Tanganyika, we passionately believe that humans have the responsibility to be stewards for animals in our care and the wild so we strive to strengthen the connection between people and the natural world by providing REAL experiences that are entertaining and educational.

Come join our team for the 2021 season and help us make a difference!!

We have two different areas of Customer Service: Consumables and First and Last Impressions. Through the interviewing process we will decide which department we feel is the best fit for you, while taking your preference into consideration.

Below is a brief description of each department.

The Consumables team will:

• Prepare and serve scrumptious food (sometimes in fast-paced setting)
• Engage and assist customers with their food and beverage needs
• Assist visitors with concerns while visiting the Park
• Maintain Park Grounds by picking up trash, cleaning, etc.

The First and Last Impressions team will:

• Welcome guests to the Park and set the tone for their visit
• Ensure guests enjoyed their visit prior to leaving
• Handle guests' questions in-person and on the phone
• Assist with office duties
• Keep the gift shop stocked and in order
• Have a good understanding of all the services offered by Tanganyika

Desired skills, experience, and individual qualities:

• Self-motivated
• Hard working
• Driven
• Dedicated
• Ability to read behavior
• Fast learner
• Conflict resolution
• Flexibility
• Adaptable

Compensation and Benefits:

• Compensation for this position is hourly. The starting rate is $7.25
• Professional development program that allows team members to improve their skill set and earn additional pay compensation
• In-House Discounts
• Complimentary admission to TWP for yourself and immediate family

Please apply at https://twpark.applicantstack.com/x/openings.

If you have any issues apply please email amoody@twpark.com for assistance.

Please make sure to check your emails, this is how we will be communicating to you about your application.